Our Global Payments Group partners both domestically and internationally providing the needed bank sponsorship for companies and marketplaces to facilitate electronic payments to other businesses and consumers worldwide. The almost real-time transaction process is critical in today’s payments ecosystem to keep competitive parity as well as a sustainable growth strategy.
Please reach out to the customer service contact provided by your eWallet program.
212 365-6750
Monday to Friday
8:30am to 6:00pm
212 365-6739
800-852-7632 (toll-free)
Monday to Friday 8:30am to 6:00pm
866 363-8226 (toll-free)
800 554-8969 (toll-free)
Please contact customer service by calling the number on the back of your card or through your program's mobile application / website.
Do not include any personal identifying information (e.g., social security number, account number, etc.) in any fields below.
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Dear Customer,
On Friday (April 17), there will be scheduled API maintenance from 8pm EST to Saturday 4am EST. We will be using this time to add more capacity to our infrastructure and speed up our overall services.
We apologize for the inconvenience that this may cause and appreciate your patience and understanding. As always, if you have questions or issues, please submit them APIsupport@MCBankNY.com.
