March 13, 2020
MCB response to COVID-19 (Coronavirus) Solutions
As we all face a difficult time in our lives, I want to let you know how we are responding to these present challenges. Our goal of providing services to you, our valued customers, while protecting our staff and the integrity of our bank, remains steadfast.
We take seriously our obligation to exceed your expectations every day. We are confident that the preparations, which we have made for an event such as this, allows us to continue providing uninterrupted banking services in the most challenging of times.
Our preparations afford us the ability to transact your business, answer your questions and do our part to keep financial services flowing. Whether it is from our headquarters, our retail locations or from the many digital channels that we have available, we will remain fully operational.
MCB also considers your safety, the safety of those who serve you, as well as our community. In addition, we suggest that you remain vigilant to online threats. This will help ensure your financial safety.
We will continue to review our practices for improvement and monitor the situation through communication with the government and our regulators, until we can return to a more stable environment. Our goal is to provide uninterrupted access to your funds, where and when you need them, be it at our retail locations or through our online banking & cash management services.
For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.
Thank you as always for banking with MCB and check in to our website, MCBankny.com, frequently for further updates and important information.
Mark R. DeFazio
President & CEO